40–100+ daily calls & WhatsApp messages interrupt examinations and chairside dental procedures; missed calls mean lost €60–€500+ private treatments, while routine GeSY prescription renewals clog up the phone line.
- 1. Answers Normal Calls & WhatsApp 24/7 (EL / EN / RU): Works with your existing Cyta/Epic/Cablenet landline or mobile via simple "Forward When Busy / Unanswered (
*67*/*61*)"—patients call your normal number or message on WhatsApp/SMS. - 2. 3-Tier Clinical & Dental Priority Triage:
- 🔴 Priority 1 (Urgent Same-Day): High pediatric fever, acute pain, broken crown/toothache → Unlocks your protected Emergency Buffer Slot.
- 🟡 Priority 2 (Standard 24–48h + Photo Intake): Rashes, lab reviews, fillings/implants → Requests a WhatsApp photo/PDF and books the right slot duration (15m / 30m / 45m / 60m).
- 🟢 Priority 3 (Routine & GeSY Async Queue): Repeat GeSY prescriptions, referrals (παραπεμπτικά), routine cleanings → Logged into your 5-Minute End-of-Day Batch Queue without wasting an exam slot.
- 3. 3-Bullet Pre-Visit Case Note on Your Calendar: Syncs directly to Google, Apple, or Outlook Calendar with symptoms, red-flag checks, and photos attached before the patient walks in.
- 4. Phase 2 Network Advantage: Founding clinics get priority placement in the upcoming MyDocDesk Patient Discovery & Booking App.